The ACI Card Management System™ provides a flexible, integrated processing environment for banks that issue proprietary and international cards and acquire card transactions through ATMs and contracted merchants. The solution can also be operated by a processor on behalf of multiple banks.
Business Functions
The product suite’s main business functions are concerned with the management of applicants and card issuance; customers and their accounts; merchants and their accounts; and interfaces with local and international card schemes. These functions encompass the following:
- Processing applications for cards; initiating generation of PINs, PIN Mailers, other card security numbers and card carriers; generating personalization files; maintaining customer and card records; managing replacement of damaged, lost and stolen cards; and managing the card renewal cycle.
- Operating card-related accounts for prepaid, credit, charge and deferred debit cards, as well as setting customer and account credit limits and charging interest and fees.
- Setting up new merchants; processing card transactions acquired through merchant outlets and ATMs; maintaining merchant and account details; charging merchant service fees and generating payments to settle with merchants.
- Receiving incoming and generating outgoing transaction files for international, local and internal interchanges; managing dispute transactions such as retrieval requests and acknowledgements, chargebacks, and representments.
Business Benefits
ACI Card Management System™ is designed to provide significant business benefits including the following:
- Reducing time to market for new and enhanced card products by enabling business staff to configure product parameters with an easy-to-use GUI
- Creating competitive advantage by facilitating segmented marketing strategies with powerful abilities to differentiate terms for products and services for cardholders and merchants
- Providing high-quality customer and merchant service
- Delivering timely management information to improve business control and facilitate the creation of custom reports using its relational database
- Minimizing operating costs by providing a solution that supports scalable, open platforms and can deal with increasing business volumes
The introduction of a browser interface and multitier architecture provides additional benefits such as improved system integration capabilities; easy deployment of the GUI; screen customization and local language capabilities; enhanced productivity and greater system access security.
Contact us today to learn more about ACI Card Management system.